This guide explains how to change your SSL certificate provider to SSL.com. As a website owner, you have the right to choose any SSL provider you want, without needing permission from your current provider.
Step-by-Step Guide to Switching Certificate Authorities
1. Update Your Website’s Security Settings
If your website uses CAA (Certificate Authority Authorization) records, you need to add SSL.com to the list of approved CAs. This prevents issues when getting your new certificate.
For websites with CAA records:
Refer to this guide to add SSL.com to your list of authorized Certificate Authorities.
For websites without CAA records:
Adding CAA records is optional but recommended for extra security.
2. Get Your New SSL.com Certificate
Choose and order the right SSL certificate from SSL.com. You’ll need to provide some information and prove you own the website.
SSL.com offers test certificates if you want to try things out first.
3. Install Your New Certificate Safely
When setting up your new SSL.com certificate:
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Keep your old certificate active until the new one is working perfectly
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Use SSL.com’s guides to help with installation
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Reach out to the SSL.com support team if you need help
4. Finishing Up
After your new certificate is working:
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Thoroughly test the new SSL.com certificate to ensure it’s fully functional
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Cancel any automatic renewals with your old CA
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Double-check that your new certificate is working correctly on all pages and resources
Switching from a Different Web Host
If you’re changing web hosts and want to use SSL.com certificates, the process is slightly different:
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Set up your website on the new host
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Follow steps 1-3 above to get and install an SSL.com certificate
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Update your domain’s DNS to point to the new host
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Once everything is working, cancel services with your old host
Important Reminders
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If you don’t have CAA records, adding them is optional but recommended for increased security
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Keep your existing SSL certificate active until the new SSL.com certificate is fully installed and tested
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After successfully switching to the SSL.com certificate, remember to cancel auto-renewal (if applicable) with your previous provider
Need Help?
If you have any questions about switching to SSL.com certificates, contact our support team at support@ssl.com.
